Buy Frequently Asked Questions - GadgetWard UK at Lowest Online Price in UK - Gadgetward UK

Frequently Asked Questions - GadgetWard UK

    1. HOW DO I PLACE ORDER? WHAT ARE THE PAYMENT METHODS?

    It is very simple.

    Once you decide on your product, click “Add to Cart” to add products to your shopping cart.

    Click “cart” at any time to view items currently in your shopping cart. You can add as many products as you like.

    When you finish shopping, click “Proceed to Checkout”.

    Packaging & Delivery charges are FREE ACROSS THE UK & EU Countries. Incorrect delivery would result in you not receiving your order.

    Please READ and understand our terms & conditions of sale and then tick the box.

    Click “Order Confirmation” to confirm your order.

     2. DO YOU HAVE STOCKS OF THE PRODUCTS YOU LIST ON THE WEBSITE? HOW DO I KNOW THAT THE PRODUCT ORDERED BY ME IS IN STOCK OR NOT?

    Our website is update to date with all products. If we don't have any product in stock, we mark it with Out of Stock.

      3. HOW LONG DOES IT TAKE TO SHIP THE PRODUCT?

    Our default shipping is priority shipping through DHL & FedEx. Order will be shipped by next business days and delivered within 3-5 business days depending on delivery location. All orders are passing through our review system, just to prevent online frauds. Review system sometime takes upto 48 hours. In that case, order can be shipped only after receiving final approval from Review Team which may take upto 2 business days to update tracking details for the particular order.

     4. WHAT IS THE WARRANTY PERIOD FOR MY PRODUCT? HOW DO I RETURN MY FAULTY PRODUCT? AND REFUND POLICY?

    All products are Parallel Imported Products which comes with Seller Warranty.

            Warranties are different based on Brand.
            Camera : 2 Years Warranty
            Camera Lens : 5 Years Warranty on
                                          Canon, Fujifilm, Nikon, Panasonic, Olympus, Sony, Samyang
                                      7 Years Warranty on Sigma, Tamron
            Mobile Phone/Tablet : 1 Year Warranty
            All Accessories : 6 Months Warranty

    1. I am concerned about the Charging Adapter for the Phone which I am going to purchase. Which type of Charger comes with the Phone? 

    Most of our phones are Global Version which comes with either EU or Asian Charger Adapter. OnePlus phone comes with Chinese Adapter and Google Pixel 5a comes with Japanese Adapter.

    But please be rest assured, we are providing additional adapter with the box for your convenience.

  1. Do I have to pay any additional charges to receive my product?

          No, all charges are covered in the final purchase price to receive product like custom duty, VAT and/or any additional charges.

      7. Where I can contact to file loss of shipment complaint?

           For most of shipments, we are using either FedEx or DHL. In the case of loss of shipments, customers need to contact FedEx or DHL on their customer support number.

           FedEx : 03456 07 08 09, +44 24 76 706 660

           DHL : 02476 937 770

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